Update, 24 November 2021: We are finally at the stage where we're hearing from our suppliers that the delays are beginning to heal. The main bits we're waiting on for Batch No. 3 are our custom PCBs, and volume knobs. But, we're in the process of ordering all the components on our Bill of Materials, and they're trickling in.
While we're not quite ready to put the shop back online, we're hoping we can open it back up again either December 2021 or January 2022.
If you have questions or would like to reserve a Box, please just ask: email@example.com. You could also join our TinyLetter mailing list or follow us on Twitter for updates on Batch No. 3 timings.
Thanks! And wow, who would have thought that the global supply chain issues would trickle down to our tiny shop?
I really truly do not understand why every museum doesn't have one, because it's just so simple, and yet, it does this amazing job, and you can use it with every audience I can think of that would come into a museum.
John Murray, Jewish Museum London
Without a doubt, the final part of the Make Your Own process really surprised me, when children try what they've made for the first time. That is wonderful.
Susana Oubina, IES Castro Alobre (and Make Your Own pilot)
The Box is different because it addresses access needs, and it's not written information. Literacy, digital literacy, cost barriers, living in marginal communities... the Box overcomes them.
Dr. Laura Gibson - King's College London
When [We Shall Overcome] came on she just started singing along with it and just... it was really powerful to see a strong memory triggered. That also brought out other people's stories of war and family. People who don't usually talk began talking.
Susan Dyar, Monroe County History Center
We are now offering our Batch No. 2, which contains 100 Boxes, 200-299. At March 2021, we're already 89% sold out!
Our goal is to send out kits within 3-4 weeks of your order being placed - we all have day jobs, so normally work to make Boxes on weekends. We make each Box by hand once they're paid for, and we will send you tracking info once we've sent your order on its way.
We may need to contact you for further customs-related information, and we're still figuring out how Brexit has made everything more difficult for us and all our small business peers.
If you need an urgent order, we warmly encourage you to get in touch before you place your order so we can check if we can meet your deadline, and avoid disappointment.
Please drop us a line if you have questions: firstname.lastname@example.org.
Returns & Refurbishment
We do not offer refunds because we stand by our stock. If a Box doesn't perform as it should, it can be exchanged for one that does.
If you don't want your Box anymore, please don't throw it away. Consider returning it to us so we can refurbish it and put it back into the network. Or, if there's a somewhere you'd like to donate it to, please let us know so we can help.